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#Www account carbonite com software#Ĭarbonite Online Backup installs a client software program on the user’s computer that operates continuously in the background. #Www account carbonite com Pc#Īt one time in its history, Carbonite was named "Best Windows Backup Tool" by Lifehacker, "Labs Winner" by PC Pro, and "Editor's Choice" by NextAdvisor, but received only "two mice" in a MacWorld review putting it second to last. Previously, all online backup services were priced by the gigabyte many other vendors have since changed to an unlimited model.Ĭarbonite offers two separate lines of products: Carbonite Home and Home Office for individuals, families, and one- or two-person businesses and Carbonite Small Business for businesses with three or more computers. Carbonite was the first such service to offer unlimited backup space for a fixed price. It is named after carbonite, the fictional substance used to freeze Han Solo in Star Wars: The Empire Strikes Back. It backs up documents, e-mails, music, photos, and settings. In 2019 it was acquired by Canadian software company, OpenText. is an American company that offers an online backup service, available to Windows and macOS users. Have further questions? Don't hesitate to contact us, comment below, or reach out on Twitter, Facebook, or LinkedIn.Carbonite, Inc. #Www account carbonite com password#Vendors, then, need to come up with better processes for facilitating things like password changes, to make sure that users can be absolutely certain they are not the victim of fraud. The sophistication of email fraudsters means that this kind of caution is necessary. In the event of security notifications, it is good practice to contact a vendor directly or go directly to their website to make changes to your account instead of clicking on links sent in emails. Secondly, vendors like Carbonite need to come up with better methods of notifying their customers and facilitating password changes. Again, this is an important step to take, as it keeps all your other accounts secure in the event that one is compromised. While it can be tedious to remember a laundry list of different passwords, using a secure password manager can help. Lessons We Can All Learnįirst of all, the takeaway from this situation is that, whenever possible, users should use different passwords for different vendors. Furthermore, there is no way for users to reset their password via Carbonite's website, which is what we would normally instruct users to do to be sure that they are not the victims of a phishing attack. To make matters worse, the password reset mechanism Carbonite has in place once a user clicks the link in their email does not ask the user to verify their current password in order to create a new one. While Carbonite's email is legitimate, it's also exactly the kind of email that hackers would use to obtain users' passwords fraudulently. As many of the commenters on Carbonite's announcement have pointed out, this is a problem because Carbonite's email contains many of the telltale signs of a fraudulent phishing email: it purports to be from a reputable brand, announces a disaster, and asks users to click a link and enter their password. First of all, they notified users of the need to change their passwords via email. However, they did not handle the notification process very well. They detected hackers using stolen emails and passwords from other vendors to attempt accessing users' data, and they did the right thing by notifying their customers. The Mistake(s) Carbonite MadeĪssuming that Carbonite has diagnosed the problem correctly, they are not at fault for the initial issue. So it is perfectly legitimate and responsible for Carbonite to require you to change your password. So, if they obtained your email address and your password for, say, Amazon, they could try using that same email address and password to log into another vendor, such as Carbonite. Attackers do make the assumption, too often correctly, that people tend to use the same password for with a number of different vendors. This kind of thing is, unfortunately, common. An announcement on Carbonite's website says that they noticed attempts perpetrated by cybercriminals to access users' accounts (and therefore their data) with "email addresses and passwords obtained from other companies that were previously attacked." Why You Should Change Your Password Starting yesterday (6/21), the popular cloud backup vendor Carbonite started sending out emails to its users notifying them that they were required to change their passwords for the service. What to Know About the Carbonite Password Problem What Carbonite Says Happened ![]()
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